At Roman Sanctuary, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information when you place an order or contact us:

• Name

• Phone number

• Shipping address

• Email address

• Order details

We do not collect or store payment information as we offer Cash on Delivery (COD) only.

2. How We Use Your Information

We use your information solely to:

• Process and fulfill your orders

• Communicate updates about your order

• Provide customer service

• Improve your experience with our brand

• Send occasional updates or promotional messages 

3. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Access to your data is strictly limited to authorized personnel for order and service-related purposes only.

4. Marketing Communications

If you choose to receive promotional messages, we may send you occasional updates about new products, offers, or announcements.

Opt-Out Instructions:

You can opt out of receiving marketing communications at any time by:

• Clicking the unsubscribe link in our messages

• Replying with STOP to SMS or email communications

• Contacting us directly via our official communication channel with your request

Please note that opting out of promotional messages will not affect order or service-related communications.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Ask for corrections or updates to inaccurate data

• Request that we delete your information, where applicable

To exercise any of these rights, please contact us using the information provided below.

6. Policy Updates

We may update this Privacy Policy occasionally.

7. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at [email protected].