Terms & Conditions

Welcome to Roman Sanctuary. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

2. Orders & Payments

All orders placed with Roman Sanctuary are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

We currently offer Cash on Delivery (COD) as our sole payment method. Please ensure someone is available at your delivery address to receive and pay for the order upon arrival.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color, texture, or size may occur due to screen settings and handmade craftsmanship.

4. Shipping & Delivery

Delivery timelines may vary depending on your location and product availability. We will make every effort to dispatch your order promptly and keep you updated on its status.

5. Returns & Exchanges

We accept returns or exchanges only in the case of damaged or defective items. To be eligible, you must notify us within 48 hours of receiving your order, along with clear photographs of the issue. Items must be unused and in original packaging.

6. Use of Website

You agree not to use the website for any unlawful purpose or in a way that may impair the operation or security of the site. All content, including images and text, is the property of Roman Sanctuary and may not be used without permission.

7. Liability

Roman Sanctuary shall not be held liable for any direct, indirect, or incidental damages arising from the use of our products or website. We provide our products as is, without warranties of any kind, express or implied.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time.

If you have any questions about these Terms and Conditions, feel free to contact us at [email protected]